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M3/Dealing with difficult People/For Rookies/By Marshall Cavendish/USED/ENG/Personnal help/Cond B/yellow spot(BH)

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M3/Dealing with difficult People/For Rookies/By Marshall Cavendish/USED/ENG/Personnal help/Cond B/yellow spot(BH)


Book Details: Published by Marshall Cavendish, this 192-page paperback is designed to help readers improve communication and career skills.Content: It covers strategies for managing awkward or unreasonable behavior from colleagues, bosses, and staff.Key Themes: The book focuses on understanding what motivates difficult behavior and developing techniques to stand up to others confidently.